Buckland Residential Care


The Commonwealth Government has enshrined in legislation the following rights for all residents.

Each resident has the right to:

  • To safe and high quality care and services;
  • to be treated with dignity and respect;
  • To have my identity, culture and diversity values and supported;
  • To live without abuse and neglect;
  • To be informed about my care and services in a way I understand;
  • To access all information about myself, including information about my rights, care and services;
  • To have control over and make choices about my care, and personal and social life, including where the choices involve personal risk;
  • To have control over, and make decisions about, the personal aspects of my daily life, financial affairs and possessions;
  • To my independence;
  • To be listened to and understood;
  • To have a person of my choice, including an aged care advocate, support me or speak on my behalf;
  • to complain free from reprisal, and to have my complaints dealt with fairly and promptly;
  • To personal privacy and to have my personal information protected;
  • To exercise my rights without adversely affecting the way i am treated.

Buckland is committed to ensuring that each resident is afforded all his or her rights

Download The Charter of Residents' Rights >>>

Download Application for Admission >>>

Download Outline of Fees and Charges >>>

Request for a Combined Assets and Income Assessment >>>

Use this form to give the Australian Government Department of Human Services or the Department of Veterans Affairs details about your combined assets and income for permanent residential aged care purposes.

Information Booklet about your Combined Assets and Income Assessment >>>

This booklet contains important information you need to know about your Permanent Residential Aged Care Request for a Combined Assets and Income Assessment.

Download Resident Handbook >>>

Answers to your most frequently asked questions.

Residential Care Agreement >>> 

For information purposes only.

Available on request.

The "My Aged Care" and "The Department of Health" websites can also provide helpful information on the different types of care and services available and information on how to access these services.

“My Aged Care” website >>> 

“The Department of Health” website >>> 


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