COVID-19 Outbreak: January

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4 Jan 2022

Dear Relatives and Friends of Buckland,

Unfortunately, we have had 2 staff members test positive in the last 72 hours and have been declared by the Public Health Unit to be in an outbreak. This means that we have to lockdown our facility. Therefore, residents are to be isolated and are unable to leave the facility unless it’s for urgent medical treatment.

We understand how difficult and tiresome this is for all of you as well as your loved ones. Whilst the safety of our residents is of the upmost importance, we want to find a balance that also takes into account their social needs and their emotional well-being. 

With this in mind, we have pushed for some different rules this time around. Essential carers may visit to provide essential care (such as assisting with meals). These visitors must understand that they are exposing themselves to the virus as we are considered in an outbreak.

The following rules will continue to apply for essential care visitors to wear an N95 mask as well as a face shield. Furthermore, they must receive a negative rapid test upon arrival at the facility. The visitor will have to enter via the closest entry point to residents’ room and will need to check in via the NSW Service QR codes.

We are having a meeting with Public Health this afternoon and will make sure to provide further updates as we receive them. We remind you that we are providing updates with the current information that we have on hand at the time.

We will continue to strive to provide daily updates to all of you and the residents even if there is no change. We thank you all deeply for your support and understanding.

As always, if you have any questions or concerns, please don’t hesitate to contact Virginia Mitchell, via the Nursing Home reception on (02) 4752 2500.

Warm Regards,      

Johannes Brockhaus                  Virginia Mitchell
Chief Executive Officer              Facility Manager