Buckland Residential Care

The Commonwealth Government has enshrined in legislation the following rights for all residents.

Each resident has the right to:

To safe and high quality care and services;
to be treated with dignity and respect;
To have my identity, culture and diversity values and supported;
To live without abuse and neglect;
To be informed about my care and services in a way I understand;
To access all information about myself, including information about my rights, care and services;
To have control over and make choices about my care, and personal and social life, including where the choices involve personal risk;
To have control over, and make decisions about, the personal aspects of my daily life, financial affairs and possessions;
To my independence;
To be listened to and understood;
To have a person of my choice, including an aged care advocate, support me or speak on my behalf;
to complain free from reprisal, and to have my complaints dealt with fairly and promptly;
To personal privacy and to have my personal information protected;
To exercise my rights without adversely affecting the way i am treated.

Buckland is committed to ensuring that each resident is afforded all his or her rights

Download The Charter of Residents' Rights >>>

Download Application for Admission >>>

Download Outline of Fees and Charges >>>

Residential Aged Care Calculation of your Cost of Care >>>

If you are entering an aged care home, the Australian Government may subsidise your aged care fees. Please navigate the link to understand how the Department of Human Services can calculate the amount you will pay towards your residential aged care through your income and assets.

Download Resident Handbook >>>

Answers to your most frequently asked questions.

Residential Care Agreement >>>

For information purposes only.

Available on request.

The "My Aged Care" and "The Department of Health" websites can also provide helpful information on the different types of care and services available and information on how to access these services.

“My Aged Care” website >>>

“The Department of Health” website >>>